FAQ
Questions, answered.
What happens after the free trial?
When a trial promotion is active, billing starts automatically the day the trial ends unless you cancel before then. Cancel in one click from your account page. Details are in the terms.
Do my customers see Wrap365 branding?
No. Shop OS, proofs, and customer links carry your shop's name, logo, and colors. Wrap365 stays behind the curtain.
Is the 3D Showroom included?
The Wrap365 Showroom is in beta and rolling out to Ultra shops first. CRM Core shops join the waitlist.
Can I cancel anytime?
Yes. Cancellation takes effect at the end of your current billing cycle. Charges already made are not refunded, including a charge that lands because a trial was not cancelled in time.
Who owns my data?
You do. Customers, work orders, and photos are yours, and you can request a full export at any time.
What does setup look like?
We provision your workspace within one business day. Ultra includes migration of your existing customers and jobs plus onboarding for the team.